To install trend micro which you purchased from best buy, first of all go to the page www.trendmicro.com/bestbuy
(URL) www.trendmicro.com/bestbuy is the right web page (url) to download the trend micro internet security.
Now a days every antivirus company is using cloud based download instead of a compact disc. For the same purpose www.trendmicro.com/bestbuy page is made to directly download the trend micro internet security. Cd were not good for a long time of the subscription. That is why cd's were replaced by a cloud page.
2. You will find a 20 character alpha-numeric string(xxxx-xxxx-xxxx-xxxx-xxxx) which is your product key. If you buy a retail card from best buy, you will find this unique code on the backside of the card that you need to enter.
3. Install trend micro with this Product Key by entering this unique product key to complete the installation process and clicking on the ‘Submit’ button.
If the automatic download fails, you can call the helpline for assistance.
Slow internet connections can lead to problems in downloading.
Another antivirus can cause a problem in your trend micro installation, so consider removing the other antivirus in order to install trend micro
Ensure that the latest updates are installed on your operating system so that it is compatible with the trend micro antivirus.